Macintosh Screenshot: Keyboard Press Command-Shift-3 (This saves the screen to a file on your desktop)
- Open an email to firstname.lastname@example.org and attach the screenshot file
Windows PC Screenshot: Keyboard Press “Ctrl-PrtScn” keys at same time (This saves the screenshot to Memory)
- Open an email to email@example.com and paste in the screenshot into email.
Please ensure the fullscreen is in the screenshot.
We need to see the URL, Browser Logo, which will give a clue to the device you are using.
Please Email us the screenshot with a detailed description of the steps that led to the issue occuring.
PLEASE, DO NOT EMAIL PHOTO’S