Screenshot for Support


Macintosh Screenshot: Keyboard Press Command-Shift-3 (This saves the screen to a file on your desktop)

 

Windows PC Screenshot: Keyboard Press “Ctrl-PrtScn” keys at same time (This saves the screenshot to Memory)

 



Please ensure the fullscreen is in the screenshot.

We need to see the URL, Browser Logo, which will give a clue to the device you are using.

 

Please Email us the screenshot with a detailed description of the steps that led to the issue occuring.

 

PLEASE, DO NOT EMAIL PHOTO’S