Put Direct Debits Onhold

For Direct Debiting Holds, use the “Direct Debit” report:

1. Display Active Debits by filtering by “active”
2. Select Debits (Select All with checkbox top left)
3. Click “Set Selected Hold…” button
4. Enter the Hold reason e.g. “Lockdown Feb2021”
5. Choose a start and end date
6. Click Set Debit Hold

This removes only the debits that were scheduled between those dates.

WARNING: This only stops planned debits in the date rage.

For debits of frequency type “Usage End” us the Package Expiry report as per – Member Package Expiry Extend in Bulk